Privacy Policy

1. Introduction & Scope

Fusion Finishing, LLC ("we," "our," or "us") operates the website https://fusionfinishing.com. We are a licensed general contractor (#BC634614) based in Ramsey MN[cite: 3]. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website, use our estimating calculators, or submit project inquiries[cite: 3].

We are dedicated to safeguarding the personal details of our prospective and active clients. We do not sell, rent, lease, or distribute your personal data to external third parties or data brokers.

2. Information We Collect

We collect information you choose to provide directly to us through our online consultation forms, contact forms, interactive investment calculators, and direct email or phone communications:

• Contact Details: Full name, telephone number, and email address.
• Project Information: Job site address, city, service requested (e.g., basement finishing, kitchen remodeling, custom carpentry), timeline, and rough budget parameters.
• Submitted Media: Floor plans, layout drawings, sketches, or site images uploaded directly through our estimate inquiry forms.

3. Client-Uploaded Plans, Media & Upload Buffer Limits

When you utilize our interactive drop zones or file upload bins to provide blueprints, site measurements, or architectural drawings, you grant Fusion Finishing, LLC permission to review and store those files strictly for the purpose of evaluating project feasibility and preparing construction scopes[cite: 3].

Client blueprints, property photos, and drawings are treated as confidential project materials and are never published, shared, or distributed without your prior written authorization. To ensure secure transmission and maintain server reliability, our file upload bins enforce an 8MB total payload ceiling (MAX_TOTAL_SIZE = 8MB)[cite: 3]. File submissions exceeding this threshold are automatically restricted by client-side validation[cite: 3].

4. Interactive Ballpark Estimator & Pricing Disclaimer

Our website provides interactive ballpark investment calculators designed solely for preliminary budgetary planning and comparative exploration[cite: 3]. Figures, ranges, and project metrics generated by these tools do not constitute a formal bid, contract, legal guarantee, or binding quote[cite: 3].

All finalized project costs, architectural specifications, and execution timelines are determined exclusively through in-person site visits, structural engineering inspections, material selections, and formal written contracts executed by Fusion Finishing, LLC.

5. Automated Usage Data & Analytics

When you browse our website, limited technical information is automatically generated through server logs and analytical scripts:

• Technical Telemetry: Device type, operating system, browser configuration, page load timings, and referring URLs.
• IP Addresses: Collected in server connection logs to ensure security, block malicious crawlers, and verify domain authentication.

6. Advertising & Conversion Measurement Tags

We run advertising campaigns to reach property owners interested in professional general contracting and home finishing services. We deploy privacy-focused measurement tags to determine advertising efficiency:

• Google Ads (gtag.js): We utilize Google Ads tracking (Account AW-7659708610) to measure successful contact submissions[cite: 2, 3]. Google places cookies or unique beacons to attribute incoming quote requests to Google Search campaigns.
• Microsoft Advertising (Bing Ads / UET): We utilize Microsoft Universal Event Tracking (UET Tag 187272610) to monitor campaign effectiveness and conversion volume from Bing search queries[cite: 3].

You may opt out of personalized third-party ad tracking by adjusting your browser cookie preferences or by visiting the Digital Advertising Alliance Consumer Choice page or Google's My Ad Center.

7. How Your Information Is Used

Your submitted project details are used exclusively for legitimate business operations:

• To evaluate project scopes, prepare accurate contractor estimates, and schedule on-site consultations.
• To communicate directly regarding your inquiries via phone calls, email messages, or text updates.
• To monitor website stability, maintain server security, and prevent fraudulent inquiries.

8. Mobile Communications & SMS Terms (TCPA / A2P 10DLC)

By providing your telephone number on our forms, you authorize Fusion Finishing, LLC to contact you via telephone call or SMS text messaging regarding your project consultation, scheduling, and quote updates. Consent to receive text messages is not a condition of purchasing any contracting services.

Message and data rates may apply depending on your mobile carrier plan. You may opt out of SMS communications at any time by replying "STOP" to any text message received. For assistance, reply "HELP" or contact our office. We will never sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.

9. Third-Party Service Providers & Anti-Abuse Controls

We work with trusted third-party technical vendors solely to host our website, dispatch emails, and secure our form endpoints:

• Form Processing: Web3Forms handles contact submissions directly through encrypted API connections[cite: 3].
• Anti-Spam Defenses: Our inquiry forms utilize passive bot-detection fields (honeypots) and payload validations to prevent automated spam abuse without tracking human visitors.
• Hosting Infrastructure: Hostinger provides secure server hosting, SSL encryption, and email relay infrastructure.

10. Minnesota Consumer Data Privacy Rights (MCDPA)

If you are a resident of Minnesota, you possess specific rights regarding your personal information under the Minnesota Consumer Data Privacy Act:

• Right to Access: The right to confirm whether we process your personal data and to access that data.
• Right to Correct: The right to correct inaccuracies in your personal records.
• Right to Delete: The right to request the deletion of personal data you provided.
• Right to Opt-Out: The right to opt out of the processing of personal data for purposes of targeted advertising, data sales, or profiling. Fusion Finishing, LLC does not sell personal data.

To exercise any of these statutory rights, please submit a written request to Support@FusionFinishing.com.

11. Children's Online Privacy (COPPA Compliance)

Our website, remodeling calculators, and general contracting services are directed exclusively to property owners and adults aged 18 and older[cite: 3]. We do not knowingly collect, solicit, or maintain personal information from children under the age of 13 under the Children's Online Privacy Protection Act (COPPA). If we learn that personal data from a child under 13 has been submitted, it will be deleted immediately.

12. Data Retention & Security

We implement technical and organizational security controls to protect your information against unauthorized access, theft, or misuse. Project specifications and client contact records are maintained only as long as necessary to service contracting agreements, warranty obligations, and Minnesota business licensing records.

13. Direct Inquiries & Privacy Contact

If you have any questions or concerns regarding this policy, please contact our owner directly: